A software that assists insurance adjusters known as Colossus, is estimated to be used by 70% of car accident claims.
Technology is involved in our every day lives making it easy for businesses to solve bigger problems faster. The software and applications used for various business functions have made life much simpler and has enabled us to do away with the limitations of humans, especially in terms of errors. Even in the insurance industry software applications are used extensively, even for calculating claims. In this post, our California auto accident lawyer explains how this may impact your settlement. For any questions remember to call us today.
Which Insurance Company Uses This Software Called Colossus?
‘Colossus’ is one such software that is used by Allstate to help Allstate adjusters with claims evaluation. This software helps insurance adjusters fix their claims and create evaluations depending on the accidents. Colossus, in fact, is used by a number of other well-known insurance companies as well not only Allstate.
Even though many companies make claims that the use of Colussus is only a part of their adjustment process, studies and estimations are revealing that up to 70% of car accident claims in Califonia are evaluated by this software. Moreover, reports reveal that Allstate heavily relies on Colossus. New adjusters in the company do not have much leeway in deviating from the software. Sure, this technology allows for “speedier” claims, however, many personal injury lawyers believe that this automation software is not capturing the entire picture and possibly leaving out important factors. This results in improper compensation and claims that may either benefit or hurt the case. Make sure to contact the car accident lawyers at Krasney Law for a human consultation.
What Are The Short Comings Of Colossus?
The program evaluates claims of a basis of pre-determined points. Like most software or programs the more data points, you have the better or “bigger” your claim will be.
- A claimant receives more points if there is more information provided in the medical records.
- Claims with high numbers of hospitalizations or admissions (not simply ER visits) get rated higher.
The issue with the Colussus software is that it falls short due to its own data entry limitations. So, if a doctor does not list each and everything in the medical chart, the software will determine that a claimant was “less injured”. Closely alike, a patient with fewer visits to the doctor or rehab will get fewer points and be rated lower than someone who has been more.
Technology Is Great But It Isn’t Perfect
Sometimes the software can even improperly diagnose the victims based on the data provided. For example, it classifies all types of leg fractures under one group, whereas, all types of leg fractures are different, with some being more complicated and requiring longer duration of rehabilitation, and different permanent outcomes. In the medical field, there are just too many variables for a software to accurately determine the value of each injury. At any given moment there could arise a new complication with the victim’s health the Colussus could not foresee.
Finally, the software is run by a computer. It therefore obviously lacks the human touch. It cannot determine or evaluate factors such as pain, suffering, and emotional loss, emotional stress due to disability, effects of job loss, loss of ability to live a normal life, enjoy a sport, a permanent scar, etc. One small factor might be small for one person but might make a huge difference for another. These shortcomings can greatly affect the claims evaluation and the resultant settlement that the claimant receives.
Contact The Car Accident Lawyers At Krasney Law Today For A Free Human Consultation!
Our experienced car accident attorneys in California understand how Colossus works and we understand that there is more to a case than points. Our attorneys understand submitting a claims report to an insurance company known for using the software and can help in obtaining a rightful settlement amount. For a free consultation please call (909) 380-7200. We are happy to answer any questions you might have. Don’t wait!